VOLUNTEER POSITION DESCRIPTIONS

The positions below are the main positions available for volunteers. Please read the description before signing up for a volunteer slot. Click Here to Volunteer

Greeter | Main Floor Attendant | General Floor Attendant | Dressing Room Attendant
Tailor/Alterations | Alterations Assistant | Desk Attendant | Check-Out Attendant

Greeter

Goal:  To welcome the students to the event and provide an overview of the gown selection process.

  • There will be a rope across the entryway and you will work with the guard to ensure that you are letting an appropriate amount of students into Shea’s at a time.

  • As the students approach the entryway you can welcome them to the Gowns for Prom event.  Suggested talking points for your greeting are as follows:

    • Welcome to Gowns for Prom!  We are excited to be standing here on the stage of beautiful, historic Shea’s Performing Arts Center.  Not many people have the opportunity to view the theater from this unique vantage point.  Please look around you and soak up the grandeur of this theater while you shop for your prom gown!

    • Gowns are racked by size.  If you are unsure of your size, a general rule of thumb is to go up one or two sizes from your pant size.

    • You will be allowed to take up to five gowns to a dressing room at a time.  

    • As you are shopping, please be mindful that the gowns are delicate.  We spend a great deal of time collecting and organizing them, and wish to maintain their beauty and integrity.

    • Once you have found gowns to try on, you will then be directed by our volunteers to the Fitting Rooms and Alterations Department. 

    • Before you have checked out you are welcome to shop our Accessories Department.  We have a selection of shoes, bags, and jewelry that might be perfect for your gown!

    • Remember that if you need assistance or have any questions, there are plenty of volunteers on the floor that will be happy to help you out.  Now have fun shopping!

Main Floor Attendant

Goal:  To help the students search for their gowns while maintaining a neat and orderly shopping area.

  • Proactively offer assistance in helping the students search for the perfect gown.  

  • You may wish to offer suggestions regarding color, style, etc. to make the process easier for the students.

  • Encourage them to take more than one gown to the dressing rooms so that they make best use of their time.  The students may take up to five gowns to the dressing rooms at a time. 

  • Once the students are ready to head to the dressing rooms you will need to direct them towards the elevators.

  • Please assist with keeping the gown racks neat and orderly, but remember that your main focus is helping the students.  

  • Best practices for maintaining orderly gown racks include:

    • Hangers should face the same direction.

    • Be on the look-out for gowns that slip from their hangers.

    • Gowns returning from Fitting Rooms must be re-racked according to size.

    • Gowns should be organized on their racks by length with short gowns to the front of the rack and longer gowns in the back.

General Floor Attendant

Goal:  Rehang gowns, sorted by size, and direct students to empty dressing rooms to try on their gowns. 

  • Gowns should be rehung as follows:

    • Strapless gowns will hang on clips, and gowns with straps will hang on foam-guard hangers.

    • All gowns should all be hung in the same direction.

    • Ensure that gowns that are two-piece or have multiple pieces such as a shawl stay together when they are re-hung.

    • Hangers should face the same direction.

    • Gowns returning from fitting rooms must be re-racked and place the gown behind the size marker.

    • Gowns should be organized on their racks by length with short gowns to the front of the rack and longer gowns in the back for each size.

  • You will keep in contact with the Dressing Room Attendants to ensure that the dressing rooms remain full.  When the elevator stops on your floor you will communicate which dressing rooms can accommodate more people.

  • When your rack is full of gowns, please inform the Elevator Operator.  On her next stop she will bring you an empty rack that you will exchange with your full rack.

Dressing Room Attendant

Goal:  To assist the students in trying on gowns, provide basic alteration guidance, and oversee the rehanging of gowns while coordinating with the Floor Coordinator to move students in and out of the fitting rooms.

  • Please remember to give the students privacy, but remind them that you are there to answer their questions and assist them.  

  • Be available to assist the students with zippers to ensure that there is no breakage.

  • Once the perfect gown has been found, the student will have two options:

    • If a gown needs alterations, ask the student to keep the gown on, give them a bag for personal belongings that they will take with them, and head to the Alterations Department on the Second Floor.

    • If a gown does not need alterations, the student should change back into regular clothes and then proceed back to the Main Floor to select shoes and accessories before they check out.

  • You will ensure that the students rehang the gowns that are not selected on appropriate hangers as follows:

  • Strapless gowns will hang on clips, and gowns with straps will hang on foam-guard hangers.

  • All gowns should all be hung in the same direction.

  • Ensure that gowns that are two-piece or have multiple pieces such as a shawl stay together when they are re-hung.

  • Before the students head to the Alterations Department with their chosen gowns, please help them understand that unrealistic alterations cannot be made to gowns.  Basic alteration guidelines are as follows:

    • Gowns can be hemmed, but not shortened from a full-length gown to knee-length gown.  

    • Gowns can be taken in, but not let out as there is no extra material.

    • Although gowns can be taken in slightly, it is not possible to alter down multiple sizes.  For example, a size 12 gown could not be taken in to a size 2.

    • Spaghetti straps can be shortened.

  • If the student has a gown with unrealistic expectations, encourage them to return the Main Floor to select more gowns to try on.

  • You will then instruct the students to return any unselected gowns properly hung on their hangers to the floor attendant.  They can then go back down to the Main Floor to select up to five more gowns to try on.

  • When the students are finished and exit the dressing rooms, please tell the Floor Attendants that you are ready to accept more students into your dressing room.

Tailor/Alterations

Goal:  To make alterations necessary to the gowns

  • Must be able to sew at an excellent level

  • Can hem, take-in, let out, shorten, lengthen, and many more alterations

  • Sewing experience required

  • Bring your own sewing machine

 

Alteration Assistant

Goal:  To accurately record each gown’s alteration instructions. 

  • The tailor will provide you with detailed alteration instructions for each gown.  You will record each gown’s information on a white index card.

  • Please include the following information on each index card:

    • Alteration instructions

    • Gown color and pattern

    • Tailor’s name

  • Once the card in complete the student will take the card and change out of the gown in Room 205.  

  • After changing, please instruct the student to take the gown and the card to the Alteration Room Attendant who will be responsible for securely pinning the card to the left underarm side-seam.

  • Once a gown has been altered, please check the alteration index card against the gown and double-check that all alterations have been completed and completed well.  If there are any issues please inform Samantha.

  • If the alterations are done correctly remove the alteration index card and replace it with the student’s information card, matching the tag color on the gown to the tag color on the information card.  Pin the new cards securely to the left side seam. Place these gowns on the completed gown rack. 

 

Check-Out Attendant

Goal:  To help the students check-out their gown, shoes, and accessories, and ensure that their information is recorded accurately before they check out.

  • Once the students have visited the Desk Attendant they will move to the Check-Out Table.  At this point they will have three options:

    • Gown does not need alterations or cleaning:

      • Enter the student’s personal information into the spreadsheet.  

      • You will then record any accessories the student has selected to take with them

      • You will place an X in the “Taken” column of the spreadsheet.

      • Wish the student a happy prom before they leave!

      • Once the student has successfully checked out, hand their information index card to desk attendant.

    • Gown does not need alterations, but requires cleaning:

      • You will enter the student’s personal information that is on the index card into the spreadsheet.

      • Enter the card color and tag number into the spreadsheet.

      • Place an X in the “To Be Cleaned” column on the spreadsheet.

      • You will then record any accessories the students have selected to take with them.

      • Have a Desk Attendant securely pin the completed index card to the gown at the left underarm side-seam.

      • Wish the student a happy prom before they leave!

      • Once the student has successfully checked out, hand their information index card to desk attendant.

    • Gown needs alterations:

      • Enter the student’s personal information into the spreadsheet from the Alteration Receipt.

      • Place an X in the “Alteration” column on the spreadsheet.

      • You will then record any accessories the students have selected to take with them.

      • Wish them a happy prom before they leaves!

      • Once the student has successfully checked out, hand their information index card to desk attendant.

 
 
 
 
 
 
 
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